Certificate in Clinical Symbergetic Organizational Management & Transformation

Certificate in Clinical SymbergeticTM Organizational Management and Transformation (CSOMT) 

Graduates of this program will understand how to lead the symbergetic™ diagnostic process – identifying where an organization is currently in its lifecycle, and which problems are normal and which are abnormal for that lifecycle stage. Students will learn how to lead an organization in designing its’ own program for change, how to assure that the program will be implemented and that it will solve at least forty percent of the existing problems and improve upon another forty percent within a year. Students will learn how to integrate cross functional teams in order to solve subsystem problems within the organization. They will learn a bottom-up leadership strategy, as well as top-down strategy.

Students will undertake ‘internship’ training in a client environment for Phase E2, supervised via an online lab by the Internship Supervisor appointed by the Adizes Institute. Verification of completion is provided by the Association of Certified Adizes Practitioners International (ACAPI) via the Adizes Institute consultancy and its worldwide professional network. Verification of completion is required for students to progress from the Certificate to any further Phase training courses.

See the School Catalog CAPSTONE PROJECT for Internship initiation and management procedures (approximately page 49).

Core techniques taught in this program include:

  1. How to differentiate between the causes, symptoms and manifestations of a problem and develop the correct strategy for addressing them in order to solve the problem holistically.
  2. How to identify which decisions should be made by an individual or by a team.
  3. How to identify who needs to be involved in a problem solving team to assure effective implementation.
  4. How to identify different sources of conflict in a problem solving team as they come up, and how to make conflict constructive.
  5. How to integrate a team through the decision making process so that all members are excited about and support the solution.
  6. How to allow for participative management without undermining management’s authority.

Total Time to Completion (estimate):

– about eight (8) months

– On Ground (9-18 days)

– Online (2-3 terms)

– Examinations

Total Credits: 19.5

Maximum Estimated Cost for the Certificate (5.5 credits x $850 = $4675) + (2 courses x $2000) + (E2 @ $6000) + up to $200 in software access fees + $400 for exams + $100 = $15,375.

Course Descriptions
NOTE:  Overseas students may be asked to utilize a professional English editor for their written work.

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NOTE:  An internship is not required for E2, but if the student wishes to pursue the sequential Master of Arts Degree, then the internship conference will commence prior to the Phase I Syndag.

NOTE: A High Pass on each written exam is required to proceed to the next phase of training in Adizes Methodology.

Adizes Change Management Theory (exam, 1.5 credits)

Using the texts, Mastering Change and How to Solve the Mismanagement Crisis, this course covers the subjects of Management Cornerstones and Management Tools. We discuss how to assure the success of your organization and tools that will enable individuals to manage their organizations better. Specific topics include change, management, CAPI, complimentary teams, leadership, Mutual Trust and Respect, the Success Formula, Perceptions of Reality, the Adizes 8 Step Decision Making Process, the Four Imperatives, The Adizes Program for Organizational Transformation, The 9 Characteristics of a Good Manager and Sources of Conflict.

Adizes Roles & Styles (exam, 1.5 credits)

This course covers the subjects of What is management? and Managing people. The nature of problems are examined, and we will explore how individuals with different management styles deal with problems differently. The course covers the books The Ideal Executive and Management/Mismanagement Styles.

Lifecycle Theory (exam, 1.5 credits)

This course covers covers What is the Organizational Lifecycle? and How to Correctly Structure an Organization. Corporations, like living organisms, experience predictable patterns of behavior as they grow and develop. They are faced with specific foreseeable problems as they progress through their lifecycle. We will learn to predict problems before they arise in order to accelerate and facilitate healthier organizational growth. The specific Adizes method is presented for structuring organizations to maximize their chances of success given their lifecycle stage and leadership needs. The course covers the books Managing Corporate Lifecycles and The Pursuit of Prime. The exam covers both the descriptive, analytical and prescriptive parts of the Corporate Lifecycle as well as the basics of Organization Structure.

Enhanced Phase 2 (exam, 4 credits)

NOTE: A High Pass on each written exam is required to proceed to the next phase of training

in Adizes Methodology.

This course provides detailed skills and techniques on how the Adizes Symbergetic™ Methodology can be applied to the decision making process. As organizations succeed, work grows in scope and complexity. This calls for leaders who understand how individual problems interrelate with other problems and opportunities within an organization, and how to solve them holistically. This workshop is specifically designed to address the process of managing collaborative teams where mutual trust, respect, and the ability to constructively harness conflict are the norm. Many of the concepts can also be applied to individual decision-making and communication. The course utilizes lectures, videos, group discussion, and team decision-making simulations to facilitate learning. Participants are encouraged to bring a list of problems and opportunities from their real lives so that the tools, skills and techniques are applied to real-world situations, and can be illustrated in a way that is directly meaningful to participants. Concepts to be examined include:

  1. How to differentiate between the causes, symptoms and manifestations of a problem and develop the correct strategy for addressing them in order to solve the problem holistically.
  2. How to identify which decisions should be made by an individual and which decisions should be made by a team.
  3. How to identify who needs to be involved in a problem solving team in order to assure effective implementation.
  4. How to identify different sources of conflict in a problem solving team as they come up, and how to make the sources of conflict constructive.
  5. How to integrate a team through the decision making process, so that all members are excited about and support the solution.
  6. How to allow for participative management without undermining management’s authority.

Lecturer Training (1 credit)

Prior to proceeding with training in the intervention techniques of the methodology, it is necessary not only to have a functional knowledge of the theoretical aspects of the methodology, but also to be able to present the Adizes Organizational Transformation Phases to others. This course provides that capability by teaching the students how to effectively present the material to achieve the most effective interventions for organizational transformation. It also serves as the cornerstone for all future training by thoroughly educating students into the theory which underlies the methodology. Only through teaching do students fully begin to comprehend all the dimensions to the methodology and really know the material themselves.

The program is designed to teach people how to lecture the material embodied in the theory underlying the Adizes methodology, how to organize a lecture so that there is “take-home value” for the audience every 15 minutes, which topics are suitable for which audiences, and how to field questions from the audience pertaining to the methodology.

The program is composed of lecture, question and answer sessions and oral examinations in which each student presents a concept of the methodology and is then critiqued by other members of the class. Videotapes are usually made of each students’ presentation for their own review.

Group Dynamics

This course will focus on major theories, models and applications of group dynamics and processes. We will analyze evolutionary stages of groups, roles and conflict in group dynamics, and the appropriateness of various types of groups such as structured, unstructured, and open boundary. We will review theories of psychological processes in groups (transference, counter – transference, boundaries, etc.) and how to appropriately apply these processes. We will focus on the use of group dynamics in group psychotherapy, organizational change processes, teambuilding workshops, etc.

This course will also focus on the practical aspects of group dynamics such as de-freezing exercises, starting and ending groups, developing group cohesiveness, encouraging appropriate risk taking, becoming an engaged group member, and becoming an effective group leader.

Professional Ethics

This course focuses on ethical issues confronted by individuals in carrying out their managerial and professional responsibilities. The application of moral concepts to practical ethical decision making is emphasized. The obligations of business to the community and society at large are also discussed. Topics include ethics theory and applications of critical thinking; organizational and personal responsibilities; ethics and values in a global community; law and ethics: convergence and divergence; rights and obligations of employers and employees; and emerging ethics issues.